The Role

We are looking for a competent and driven Credit & Collection Officer to join our thriving Middle East Property Management team in Savills Egypt. The collection officer is expected to contact clients and collect outstanding payments while maintaining trustful relationships and ensuring timely payments The role will be based in Arkan – Sheikh Zayed. Flexibility and a willing attitude are vital.

Key Responsibilities

• Monitoring accounts to identify overdue payments.
• Finding and contacting debtors to arrange debt payoffs.
• Keeping accurate records and reporting on collection activity.
• Send invoices and SOA to tenants monthly.
• Monitor accounts to identify outstanding debts.
• Investigate historical data for each debt or bill.
• Coordinate with all parties inside and outside the organization to solve all kinds of customer problems.
• Find and contact clients to ask about their overdue payments.
• Revisit these calls from time to time to follow up the uncollected amounts.
• Take actions to encourage prompt debt payments.
• Following up on bounced cheques.
• Resolve billing and customer credit issues.
• Resolve all kinds of obstacles that cause a problem that prevents the customer to pay his / her overdue
• Report on collection activity and accounts receivable status.
• Preparing monthly Aging debts report.

Skills, Knowledge and Experience

• Bachelor’s degree in accounting or finance.
• 2-3 years of Experience.
• Good command of English.
• Previous real estate experience is a plus.
• Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
• Effective communication, interpersonal and critical thinking skills.
• Our Collection Specialist should show professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.